Think of us the way you think of your accountant
Executive-level advice on your technology, and the hands-on help to act on it.
Keeps your books in order
Keeps track of every account, service and renewal, all in your name
Weighs in before a big purchase
Weighs in before you sign up for a new tool, vendor or upgrade
Explains your numbers in plain language
Explains your technology in plain language
Three steps, at your pace
Evaluation
We look at what you have, who controls it, and what it's costing you, then recommend how much help you need. You decide from there. Most evaluations turn up at least one of these:
- Someone else has the keys
- Paying for things nobody can explain
- Things that work, sort of
Cleanup or Startup
from $1,000$1,000€1,000 one-time, then $100$100€100 a year to stay an active client
Whether there's a tangle to sort out or you're just getting started, we set everything up properly and in your name. Afterward, we keep tabs on your domain, hosting and DNS.
Cleanup
Untangling what you have
- Every account moved into your name
- Unused and duplicate services cancelled
- Broken settings fixed, like email landing in spam
- One documented list of everything you have
Startup
Setting it up right from the start
- Domain registered in your name
- Business email set up and working
- Every account created in your name, not ours
- One documented list of everything you have
Need a new website? We build them.
A lot of cleanups end with a new site, usually because the old one is stuck on a WordPress, Wix or Squarespace setup nobody enjoys updating. Whether it's a rebuild or your first site, it's yours, in your name, and easy to keep up to date.
Ongoing support
Technology keeps changing, so the questions don't stop. Choose how much support you want.
Second Opinion
Advisor on call
from $100$100€100 /month
- Someone to ask before you buy, sign or switch
- Quotes and proposals reviewed
- Help telling a real warning from a scam
- Domain, hosting and DNS kept tabs on
Ongoing Oversight
Executive-level advisor and assistant
from $300$300€300 /month
- Everything in Second Opinion
- Scheduled check-in meetings
- Renewals, updates, backups and security watched
- Staff access handled as people come and go
At every level, you stay in control
We advise, supervise and do the work alongside you. We don't take your business over.
In your name
Every domain, account and service is registered to your business.
Paid by you
You pay your providers directly. We don't resell anything, so we never sit between you and your bills.
Your keys
You hold every login. We work with our own access, which you can remove anytime.
How billing works
The short version: a monthly fee that builds a balance, billed at plain hourly rates for the kind of work.
- Building & troubleshooting
- $95$95€95 /hour
- Advice & planning
- $75$75€75 /hour
- Setup & configuration
- $55$55€55 /hour
- Help & questions Free with a monthly plan
- $45$45€45 /hour
Quick questions under 15 minutes aren't billed.
Extra time is billed at the same rates.
Your monthly fee builds a balance
Like a lawyer on retainer: each month's fee is added to your balance, and our time is billed against it. You can use whatever you've paid in, whenever you need us.
Time is billed by the kind of work
Building and fixing things takes a developer, so it costs the most. Help and questions cost the least, and they're free with a monthly plan, so you never pay extra for asking. Every statement shows what was done.
Each payment stays available for 12 months
Every month's fee stays in your balance for 12 months from when you paid it, and the oldest time is used first. There's no year-end deadline to race, so nothing is wasted by waiting until you actually need us. Unlike a lawyer's trust account, unused balance isn't refunded.
Cancel anytime, or prepay and save
Pay monthly and stop whenever you like, or prepay a year and get 12 months of balance for the price of 10.
Monthly support starts from an organized setup
Starting prices assume your accounts are in order, after a Cleanup or because the evaluation shows they already are. A small monthly balance can keep things on track, but it can't untangle a mess.
What moves a price up from the starting point
How much there is (a five-page informational website is a different job from a twenty-page site with a blog and email marketing), how much support you want, and how tangled things are to start.
From your domain down, we coordinate the services that power your online presence.
- Domain & DNS
- Websites
- Security
- Backups
- Business tools
- Online stores
- Search visibility
- Agency coordination
We build what needs building, recommend simple modular tools over bloated all-in-one platforms, and work alongside the vendors and agencies you already have.